Microsoft MCDST
The Microsoft Certified Desktop Support Technician (MCDST) credential validates the skills needed to successfully support end users and to troubleshoot desktop applications running on the Microsoft Windows operating system.
MCDST: Microsoft Certified Desktop Support Technician
70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
Taking the Exams
You may take the exams at any of more than 1,000 Authorized Prometric Testing Centers (APTCs) and at VUE testing centers, available around the world. For the location of a testing center near you, call 800-755-EXAM (755-3926), or call VUE at 888-837-8616. Outside the United States and Canada, contact your local Sylvan Prometric or VUE registration center.
To register for a Microsoft Certified Professional exam, determine the number of the exam you want to take, and then contact the Prometric (800-755-EXAM) or the VUE (888-837-8616) registration center that is nearest to you.
You can also register for your exams online at www.prometric.com or at www.vue.com/ms.
For more information on the Microsoft exams, see the Microsoft Certified Professional Program Web Site.
Notes
Certification requirements and exam objectives are subject to change at any time without prior notice from the sponsoring organization. Sybex recommends that you visit the web site of the sponsoring organization for the latest information prior to signing up for any exams.
The information provided on this Web site is not sponsored by, endorsed by, or affiliated with Microsoft. Sybex is an independent entity from Microsoft Corporation, and not affiliated with Microsoft Corporation in any manner. Microsoft is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All trademarks are trademarks of their respective owners.
